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Documentation

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Help Desk & FAQ

Chartbeat has a new look, and we’ve made some changes.

Here’s what you need to know:

Our product is now organized by category in the left-hand navigation: Dashboards, Reporting, Optimization, and Add-Ons.
Report Builder, our tool for customizable queries, is now called Advanced Queries.
If you’re experiencing any issues, reach out to our Technical Solutions team by emailing support@chartbeat.com.
If you’d like to read more about the new UI and navigation, check out our blog.

We’re Chartbeat’s Technical Solutions team.

Wherever you are, we’re here to help solve any issues you’re having with our Product and share best practices and bright ideas. We live and breathe online media—and no matter what your question is we’re ready to help.

Team Lead: Edwin
Will
Hudson
Joe
Sofia
Alicia

Here are some ways to get in touch.

Email Us
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